Refund & Cancellation Policy – CrediBoost Solutions Pvt. Ltd.
Effective Date: 24-03-2026
CrediBoost Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to providing transparent and fair policies regarding payments, cancellations, and refunds for our services.
1. Nature of Services
CrediBoost Solutions Pvt. Ltd. provides digital and service-based offerings, including:
- Credit score improvement services
- Credit report analysis
- Loan consultation and DSA services
- Financial advisory services
As these are non-tangible and customized services, refund policies are limited and subject to specific conditions.
2. No Guaranteed Results Disclaimer
We do not guarantee specific outcomes such as:
- Exact CIBIL score increase
- Loan approval
- Time-bound results
Results depend on multiple external factors including lender policies and credit bureau updates.
3. Refund Policy
a) Eligibility for Refund
Refunds may be considered only under the following conditions:
- Duplicate payment made by the customer
- Payment made but service not initiated within 7 working days
- Service cannot be delivered due to internal limitations
b) Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after payment
- Partial service already delivered
- Delay caused due to customer not providing required documents
- Credit score not improving as expected
- Loan not approved by bank/NBFC
4. Cancellation Policy
- Customers can request cancellation within 24 hours of payment, only if service has not started
- Once the service process is initiated, cancellation will not be accepted
5. Refund Processing Time
- Approved refunds will be processed within 7–10 business days
- Refund will be credited to the original payment method
6. Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in:
- Permanent suspension of services
- Legal action if required
We encourage customers to reach out to our support team for resolution.
7. Contact for Refund Requests
To request a refund or cancellation, contact:
CrediBoost Solutions Pvt. Ltd.
🌐 Website: www.crediboost.in
📧 Email: support@crediboost.in
📞 Phone: 8099690448/ 7086962101
8. Policy Updates
CrediBoost reserves the right to update this policy at any time. Changes will be reflected on this page.
Acceptance of Policy
By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
CrediBoost Solutions Pvt. Ltd. – Transparent. Trusted. Reliable..
