Refund and Returns Policy

Refund & Cancellation Policy – CrediBoost Solutions Pvt. Ltd.

Effective Date: 24-03-2026

CrediBoost Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to providing transparent and fair policies regarding payments, cancellations, and refunds for our services.


1. Nature of Services

CrediBoost Solutions Pvt. Ltd. provides digital and service-based offerings, including:

  • Credit score improvement services
  • Credit report analysis
  • Loan consultation and DSA services
  • Financial advisory services

As these are non-tangible and customized services, refund policies are limited and subject to specific conditions.


2. No Guaranteed Results Disclaimer

We do not guarantee specific outcomes such as:

  • Exact CIBIL score increase
  • Loan approval
  • Time-bound results

Results depend on multiple external factors including lender policies and credit bureau updates.


3. Refund Policy

a) Eligibility for Refund

Refunds may be considered only under the following conditions:

  • Duplicate payment made by the customer
  • Payment made but service not initiated within 7 working days
  • Service cannot be delivered due to internal limitations

b) Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Change of mind after payment
  • Partial service already delivered
  • Delay caused due to customer not providing required documents
  • Credit score not improving as expected
  • Loan not approved by bank/NBFC

4. Cancellation Policy

  • Customers can request cancellation within 24 hours of payment, only if service has not started
  • Once the service process is initiated, cancellation will not be accepted

5. Refund Processing Time

  • Approved refunds will be processed within 7–10 business days
  • Refund will be credited to the original payment method

6. Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in:

  • Permanent suspension of services
  • Legal action if required

We encourage customers to reach out to our support team for resolution.


7. Contact for Refund Requests

To request a refund or cancellation, contact:

CrediBoost Solutions Pvt. Ltd.
🌐 Website: www.crediboost.in
📧 Email: support@crediboost.in
📞 Phone: 8099690448/ 7086962101


8. Policy Updates

CrediBoost reserves the right to update this policy at any time. Changes will be reflected on this page.


Acceptance of Policy

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.


CrediBoost Solutions Pvt. Ltd. – Transparent. Trusted. Reliable..